What do i miss in homey and homey support?
I miss some apps, that should be a core to homey.
Like there is a homey HUE Lights app, made by Athom, since homey was sold as “one to rule them all” i assumed that i didn’t had need for extra stuff , like the Philips Hue Bridge.
Now there is a Hue zigbee app made by a user but it misses some functionality the “Official” app has, i think its the responsibility from ATHOM to come up with the working apps for this, instead relying on users to make this.
This was OK when it was sold as a niche product, but when the step was made to go to , For example media markt, the support should be focussed to the more casual user.
Second, if you make the app for example again the HUE ,( Dimmer switch) in this case, put some working flows for the buttons also on the forum, or in the app notes, that saves the casual user a lot of work.
Again you rely on users to come up with flows, and they do but again it should be the responsabilaty of ATHOM to provide flow examples with the app.
The product is sold as buy, plug-in and go, so the support should match that.
Maybe the tweakers and backers of the Homey might not agree, but the product has stepped up to mainstream use.
If i buy a Philips Hue bridge, i get all the documentation and examples to get it to work and how to program buttons, thats how ATHOM should do it with there apps.
And No im not unhappy, i really like my homey , but the experience can be made even better.