Homey Community Forum

Alexa and v2.0


#1

Hi All

As like most of you i am sure we are enjoying v2.0 official release,

One thing i have found though is that my Alexa Devices cant communicate with Homey anymore when i look in Alexa all my Homey connected device are unresponsive

As you can see below My devices are showing as they where before the update but one i press into them its unresponsive see shots below of trying to control one and then the end result, Obviously this is also stopping voice commands from working :frowning:

After a couple of goes due to popups block on the iphone i connected my account to Amazon and both apps see it but still not really connected

From Homey

From Alexa

Thanks again for your help in advance!!

Cheers Matt


#2

Delete the athom app from alexa, and then re-add it (from alexa - not homey).

It will show in homey as ‘not connected’ but it will work correctly. It (was) linking to the wrong app before - dont know if they fixed it though.


#3

Thanks @Jamie , i did notice there was two Homey Skills, Did you have delete your devices from Alexa after you disabled the skills ?

Cheers!


#4

I didnt, which was great.


#5

Thanks That worked unfortunately i had to delete all my Devices,

So i removed the skill from Alexa then using the Browser i installed the 2nd skill

Then via the computer i enabled and linked Homey after that using the app i did the discovery and it finally found all my Devices!

Cheers


#6

If you could make a support request https://support.athom.com/hc/en-us/requests/new letting athom know that the app isnt working - and that having two skills with the same icon/name is confusing - perhaps they will fix it and others will not have this issue.


#7

Will do :slight_smile:


#8

In the new Homey app under settings then integrations then Amazon Alexa they are linking to the “old” homey skill that requires “Alexa tell homey”
I am not sure why they are linking to that old one instead of the new one that does not require "alexa tell Homey"command
I think it is stupid to link to the skill that is essentially outdated, lets just call it a oversight on Athoms part.
Hopefully they will update the app to link to the new skill or atleast give both possibilities.


#9

Yeah it seems it is an oversight i have sent what i posted here to Support and they have forward it to the Developers so they may get a chance to fix that up shortly!

Otherwise if anyone else is stuck they can follow these steps and it should work again!

Cheers


#10

They closed my original ticket regarding this issue - I’ve updated it again with a. Link to this thread. I would suggest ever one else create a new issue asking for it to be fixed as well.

https://support.athom.com/hc/en-us/requests/new


#11

Thanks, solved my issue with Alexa integration.