Did you try this?
same problem here, samsung s10e. Are you using a launcher?
Standard launcher from Huawei’s EMUI. Like Samsung they changed the standard Android to a branded fork, that could be the problem. I also use the drawer function, which is not the standard setting
Did you ask for support/reported the bug?
Yeah, started a ticket last april and have been corresponding since then with Athom. I also joined the beta-test-program for the Android-app. Still no solution.
Hi,
Will there ever be support for devices/VDs?
Regards FK