[APP][Pro] Eufy Security

Apps
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1068

Unfortunatly it is still not working. Even my doorbell doesn’t give an image now.
Restarted the app and restarted homey but no joy.
Do you need another diagnostic rapport?

1069

Yes please :slight_smile:

EDIT: made an update to the test version @Heula

1070

Same issue with the update.

1e84b9ff-083c-4771-bb50-a360774d3c9e

1071

:man_facepalming:

I didn’t activate the build.
Can you try again?

1072

Still nothing. Restarting the app did not work either. :man_shrugging:

1073

@Heula Can you send another report? :smile:

1074

fa182778-fb91-491d-9209-8f3f91968046

Good luck :wink:

1 Like
1075

@Heula fixed in 2.6.5

1 Like
1076

Thanks, it is working now. :+1:

1 Like
1077

New app update (live: 2.6.5 ):

Changes:

  • NEW: Add Outdoor Cam
  • NEW: Add Outdoor Cam Pro
  • FIX: decrease timeout quickresponse
  • FIX: images not updating on EufyCam 2C
1078

Hi Martijn,

Is updating the mode from the keypad supported? Right now it’s working partially. I can change the mode to ‘custom’ / ‘home’ and it’s status will be updated on homey too, which works awesome ! However when setting the mode to ‘away’ (arming the alarm) the status won’t be updated unfortunately…

Can I PM you to send a video demonstrating the issue ?

Regards,

Patrick

1 Like
1079

Hey @Patrick-W ,
Yeah sure you can send me a DM.
Happy to help you out with this.

1080

New app update (live: 2.6.7 ):

Changes:

  • FIX: issue where Homebase - Away mode was not updated
1 Like
1081

Images are still not always working. It seems hit or miss. Now my wireless doorbell gives no image and my 2c pro cam does.

I have setup telegram to receive those images and that is how I see it.

9c412a43-d193-4772-b847-6aafd09948fe

1082

Hey @Heula ,
In the diagnostic report I only see 1 notification from the Eufy cam 2c

Can you try to trigger some movement and after that sent me a diagnostic report?
Dont restart in the meantime it Will clean the logs

1083

Now they are working again. :man_shrugging:t4:

73f69e7f-951b-4af3-abf7-f48df898cf94

1 Like
1084

Will check!

1 Like
1085

I tried to restart the homebase with a flow but that did not work.
Tried a few times but the Eufy was still reachable.

1086

Hi Martijn, the new updates seem to be causing issues with images and custom response.

Unable to see images captured by the wireless doorbell and unable to send response on doorbell pressed trigger too.

I have checked against the homebase ip address and it matches.

A flow test also didn’t surface any issues, but I don’t hear any custom response from the doorbell.

Thank you for looking into it :slightly_smiling_face:

1087

Hey @lukelinsj
Can you send a diagnostic report?