Homey Community Forum

Aqara sensors stopped working?

Devices
#1

Hi, I recently added a few more Aqara sensors to my setup at home. I used to have just 3 temperature sensors and 2 smart plugs, and now I added more and have a total of:
4 Aqara Motion sensors
5 Aqara Temperature sensors
3 Aqara Window/door-sensor
2 Aqara Smart plug with power meter

Now I’m having issues with some of the temperature sensors not updating anymore, and motion sensor not working 100% as intended. I have read something about a number of max Zigbee units, but from my setup I can’t really say I’m at that limit yet ?

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Any help is appreciated to solve my problem here to get all units working.

#2

This should work fine with 2 routers. But the router below your other router is offline, that doesn’t help, and can ‘confuse’ your mesh. That smartplug should be on mains 24/7.
Try this, maybe it helps

The ‘thing’ with the “?” signs where the route icon should be, is pretty common. Please report it @ Athom, hopefully a fix is on it’s way…

#3

Hi and thank you. Both smart plugs are plugged in 24/7. One is constantly switched on, and the other has an autoswitch after not beeing used for 15 minutes - however always plugged in. Both smart plugs are even working, so it’s weird that one of them shows as offline. Will report the error to Athom.

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#4

YW!

The one which is switched off automatically, should stay online as router.
If that isn’t possible I wouldn’t use it anylonger. It messes up your mesh.

#5

The auto off should be (and as far as I’ve seen for all my types of sockets) for the output, not for the socket itself with its Zigbee. But I don’t have this specific type of Aqara plug.

#6

That seems to make sense. But the zigbee should stay up indeed.

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