Homey Community Forum

Beacon - An app for presence detection using BLE beacons

Koktail, I dont believe its something wrong with my BLE module in Homey. If that was the case its really unlikely that same issue is seen by so many other that owns these Tile Pro 2020. We cant all have same hardware issue.
My BLE modulein Homey is actually detecting other units, like my LG TV, all my Sonos speakers so why is Tile Pro 2020 a problem?

If Homey detects other BLE devices it is not the BLE module. My experience with the 2019 model is that the BLE module will become unstable when mem is high.

About your problem with the tile pro. If the device is not publicly discoverable for some time the app cannot get its ‘adress’. That make the tile pro 2020 uncompatibel with the beacon app.

I’ve have looked into your issue if i had a 2020 model and was not bussy with rebuiling my house.

The beacon can be attached by pairing it to Homey. Implementing this feature is very timeconsuming. Something that i don’t have at the moment. But I’ll merge any good addition or new feature to the app.

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Anyone with a tile 2020 which is working in the app in homey? I tried a new one that hasn’t been connected to the mobile app as well as one that is connected to my android and then put into hide. Nothing works

I can now confirm that Tile Pro 2020 is not working with this Beacon app. I bought yesterday 2 new Tile Pro 2018 versions and they are discovered without any problem.

I have both Tile Pro 2020 and Tile Pro 2018 in Hide mode in their Tile app.

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Thanks for sharing!

Hi !
could you please confirm that the app does not work with Homey Pro (Early 2019) version 3.1.0 ?
thx…

Works here like it should: Homey Pro (Early 2019) version 3.1.0

Can you send a log to the developer?

Yes, they work fine: https://www.domotica-blog.nl/post/review-tile-pro

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Nice review :ok_hand:

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The tile 2020 isn’t working with honey right now, I bought several ones.
Is it going to work in the near future?

Does anybody knows if the Tile 2020 is supported soon? I’ve bought several ones, when not supported i will ship them back.

Because the Tile 2020 is not publicly discoverable it will not be supported in the beacon app soon.

Somehow. The app stopped working / updating the status of my beacons. Even after restarting the app.
And yes. After restarting homey it works again but still… Odd

Hm, just got a 2018 tile pro. It is discovered ok, but then it wont update at all. If I check the device it just says discovered, 20 min ago. Uninstalled the tile app, restarted homey etc. On the newest firmware , earlt 2019.

And for the good order, can you explane what you did step by step when you got them.

Of course! Opened the box, started the tile app, discovered and added the tile. Uninstalled the app. Added it to homey Beacon. Then as it didnt work, i re. Oved Beacon from homey and rebloted homey, installed app again, then hid the tile in the app. Installed Beacon, added tile in homey. Same thing…

And you are not at home?

Oh im at home and the tile is in reach, but it doesn’t change status when out of reach. Shouldt it update every ten seconds? Oh its says detected, but only once and that was an jour ago. Screenshot_20191221_202741_app.homey|241x500

Normally, register in the tile app. after that put the tile on HIDE in the app. Then add it to the beacon app in homey should do the trick

Take a look at the settings, it check if it out of range…and after 5 times it set its out of range. (can be 1-5)