Homey Community Forum

Help! Trouble adding a new user

Having the same issue with fw V2. Anyone has a solution?

I found out that accepting the request works on an Android phone. My GF and I are both using iOS, so there is probably a bug in the iOS app. (using app V2.06.250) I contacted support for this.

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Ehm I just tried a million times and one day it just worked. Why how and when, not sure. Support wasn’t really a help besides ’ we are looking into it ’

Same problem here, will open up a ticket.

Using iOS App V2.06.250, too.

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Same here… dont work on iphone.

Homey support corrected an androdd bug - now works for me. Mark

I have a similery problem - my wife can login to her account and control homey if she uses a android device, but when she uses her iPhone, its trying to set up a “new homey”

Anyone know how fare athom is with this issue?

Any reply on the ticket?

Yes, should be fixed in V 2.2.0.
But here it is working right now with V2.1.1.