Hello,
Can somebody please help English or in Dutch?
Homey connected to internet but installation wizard does not start…
What can i do?
Thanks
Roy
Hello,
Can somebody please help English or in Dutch?
Homey connected to internet but installation wizard does not start…
What can i do?
Thanks
Roy
It’s a bit vague to be able to assist you in general like this. Back when I originally installed my Homey I also had a lot of issues getting it to work. In the end it didn’t play nice with my own DNS-server. Do you have something special in your home network in regards to DNS (maybe a pihole or something?).
The Setup wizard at http://setup.athom.com guides you thru connecting your Homey to your WiFi.
If that is finished afaik there is no other installation wizard. just log on to https://my.athom.com/#/ and forget about the Desktop App. just use the Chrome browser and ignore the warning.!
Just Start exploring.
Thanks a lot!
The Homey is connected to the WIFI and I see the homey in my desktop app. Only now comes the following… I open the desktop app and need to select my account, it says Hello Roy! when i click on the homey it ask again to select an account. I select the same account and after this a pop up comes up and says unauthorized…
Any suggestions for this?
same problem…
Is it a new Homey?
Yes just received it…
When i do a reset it starts again with i am homey go to set… en then it stops talking
Plz be carefull with doin resets.
Looks like it is setup before, use the reset, use the Alt in step 4 and don’t connect an Athom account.
https://www.athom.com/nl/support/KB000026/
After that, start it again and connect WiFi and your account.
And it works! Thank you!
Now need to figure out how to communicate with Homey