Homey Community Forum

Homey goes spinning yellow and then red

#1

My homey’s LED ring occasionally goes into spinning yellow and then red led light for no particular reason. During this period, it is not responding to the app. Kinda seems to be rebooting itself.

Anyone face this symptom?

#2

This is a known issue for some users. Please file a request using this page: https://support.athom.com/hc/en-us/articles/360015784034-Submit-a-support-request

#3

Also, try removing the power supply plug and using a different plug.

I had restarts which were solved by changing the power supply.