Running Homey 7.1.0 - Nothing fancy, just the ‘consumer’ version.
Homey itself is an Early 2016 model.
I have had this issue before, where in the middle of the night, Homey would somehow freeze. The trick then was to create a special flow that would reboot Homey daily, as it appeared to be an issue with a memory overflow (?).
Since the latest updates, I have noticed this is back again. Homey and I are losing credibility points in the house at an alarming rate; having to reset the little bugger a few times this week already.
I tried to get a diagnostic report, as per the instructions on submitting a support ticket, but that ended in an error in the app: a message along the lines of ‘it being too big in size’?
When I check in the app in the ‘about’ section, it shows a time since last boot that is still counted in mere minutes. The load averages are:
- Last minute: 358%,
- Last 5 minutes: 198%
- Last 15 minutes: 112%
I have also tried a new USB-power plug, but no help getting this solved.
Any tips on what to try next? Or how to get that diagnostic so that Athom can take a look?