I’m a little bit lost and out of options… I have two Hue Dimmer switches that are not working any longer. One of them I completely removed, reset, added again and updated flows, but with no success. The homey is not responding to any button that I press.
Last couple of days I’ve been adding a lot of Zigbee sensors and today I noticed my motion sensor (at least the ones from Hue, but possibly also the ones from Aqara) have not been responding. The lights did not go off or on. However the switches were working just fine.
So I decided to restart the homey. Since then the motion sensors worked again and everything seemed fine. I’ve been adding a lot of flows for the sensors that I’ve added and all is working well.
Now I try to use the switches again and nothing is responding. When I execute the flows from the app or from the flow editor everything works fine.
I’ve tried resetting the switch and add it again. Hoping that Homey would recognize it and replace the “old one”. However, it was recognized as double, but that didn’t do anything.
So I removed one switch completely and added it again. I updated the flows, but still no succes whatsoever. Also the other switches still don’t work.
I’ve checked Developer and see that the switch was added and it even routes through one of the zigbee lights, a Hue GU10. I don’t have any Ikea stuff that I read about that could be a problem.
I’ve restarted both the Hue Zigbee app and the hue app, but still no success.
I’ve tried a soft reset of the switch by pushing all 4 buttons. No luck.
I can think of only one last resort, but I’m honestly not happy to use that option. Resetting the Zigbee network gives a warning that all Zigbee devices will be removed. I would rather buy a different switch than to do that. Not only adding every device again, but also updating all the flows is undoable.
I have 37 Zigbee devices connected, from which 8 lights, 1 relay and 28 sensors (motion, doors, humidity, switches etc.). Besides that I still run the hue bridge which only contains lights (around 20+).
What can I do to get these Hue Dimmer Switches working again?