Homey Community Forum

How to remove a "unknown node"

z-wave

#1

Hi,
as the title already explains. I have a unknown node in my network and I would like to remove it from the network. Is there a way to do this?

Resetting the chip and rebooting homey ( and even running an update) doesn’t fix it.


#2

Sure, goto https://developer.athom.com/tools/zwave
goto the end of the line of the Unknown Node, click on the 3 dots, the rest you can imagine:
28

some times you have to refresh this page to see the results.


#3

there is no remove button… thats why I ask.


#4

indeed some nodes have a remove button and some do not :frowning: here the same problem with an unknown node without remove button


#5

I had a Fibaro switch that was broken but couldn’t be removed for months as it clearly won’t respond to anything (it’s no longer there) . The X in the top right corner in Homey to remove the device should have timed out and remove unknown/unresponsive devices from Z-Wave automatically but it didn’t. Remove button in tools section is not visible and I didn’t want to reset the entire Z-Wave network as I’d lose all my devices.
The latest revision Homey SW has brought the remove solution back to life.
Is this similar to what you’re trying to achieve?


#6

And via the page: Settings - Z-Wave - Remove a device ?


#7

For that to work you need the device. But as I already said its a device that I don’t know what it is. So I can’t remove it


#8

Same for me in V2.0 2 Unknown nodes without possibility to remove.


#9

Me too. Some unknown nodes. No remove Button. Frustrating!


#10

Same problem here…hope it is possible after the next update?


#11

Same here. Sucks.


#12

Same problem here. Using v2.0.2. Athom, when will this be resolved?


#13

Same here. Tried to add Fibaro Button several times.
System did not reacted any way pushing button six time, and told, no devices found.
But if I looked in developer view, I saw there “unknown” node for every attempt to add device.
Once Homey recognized Button add request, but could not able to finish process and aborted it.
Now I have lot of unknown nodes and no possibility to add button anymore, because system tells me, allready_added


#14

@Tundel During remove/exclude and add/exclude, always keep Homey and Device within a short distance (less then 50 centimeters) this prevents from " no devices found “. When the message “already added” apears, the device can be removed with the general " remove any device” button.


#15

but what happens if you press the remove any device and you don’t have the device that you want to remove? Because I don’t know what node 14 is. That is the problem. Not that I don’t know how to remove it. I just don’t know which device this ‘14’ is and therefore can’t put anything in pairing mode to remove it.


#16

@Jeroen_Somhorst Was refering to @Tundel [quote=“JPe4619, post:14, topic:4539”]
When the message “already added” apears, the device can be removed with the general " remove any device” button.
[/quote]
Sorry, don’t have an answer to your question.


#17

I had the same problem. I made several flows with the unknown node. With these flows I hoped to solve the unknown issue. Without result. I tried to look where the zwave signal did go to along(developers page). I hoped to track the last node i do know which extended the zwave signal to my unknown node. That way I knew a little bit were to look for the unknown node. This also didn’t work because all the other nodes were also unknown, except for homey. Luckily i wadcabke to remove the unknown node through the developers site. Afterwards it occured to me that I had removed(just removed it from the wall plug)this unkown node a while ago and apparently had added it again after a while in homey with another name. I did not know this was/ is possible. I hope this will ring a bell for you.