I have given up on that. Homey is now an eyecatcher with some cheap moodlights connected to it and that it. I am not trusting my entire home with it.
Only because you have no local access? I only can assume your Homey still does it’s job without Internet, just like everybody else’s does? Or doesn’t it?
I guess some people like being able to actually control and manage Homey.
I think Maarten is fully capable of answering my questions on his own without you guessing it, thank you.
Yes, I don’t like being held hostage with it. I want to be able to control things myself (Like simply turning off lights when I want them to, not when a specific flow triggers at midnight). Not being dependent on already configured flows. And the fact that this is an issue for a very long time, while being an very essential part of it; gives me no confidence; or incentive to invest my time and effort in it further. (For the record, I bought Homey during the crowdfunding, so I am familiar with how things; and how quick things; are picked up.)
If you want to ask a private question, send a DM. This is a public forum.
I myself don’t have the problem of being offline anymore since i changed my internal WiFi network by a mesh system (at least, i really don’t notice it anymore). But it did it’s job perfectly while being offline for short and longer periods, so i am satisfied with that. For most flows i have switches or buttons to manually override.
I had a Samsung Smartthings Hub that totally stopped working without internet, even with physical switches. And that is indeed totally unacceptable.
It does not. Without internet, no local access using the app, no voice control (duhhh) so no light switch for me. Luckily I kept the remotes…
Once I have internet, I’ll assign one remote button to a flow to switch all lights.
Still, one extra disappointment for this early adopter. One that made my girlfriend anti-Homey
That’s why i always build in a plan B… Whatever controller you use, they all have these disadvantages, some more than others. And i think Homey is among the others…
Is this still the case?
I lost internet the other day and couldn’t control via app even though both were on local network…
In theory, it should work locally. In practice, it doesn’t.
TL;DR: according to Athom, the mobile app uses an access token to access Homey locally, and that token has a reasonably large expiry (after which it requires an internet connection to be updated), but it regularly happens that when the internet connection dies, the app pretty much immediately cannot access Homey anymore.
Urgh. Not ideal then really is it.
Good job I can log in with the IP address from my desktop over LAN… oh wait
Long lease token my ****!
Was in the app when internet just dropped. Loaded app straight back up and no local connection
Yes, this is a known issue. And with “known” I mean that lots of users are familiar with it, but somehow it has escaped Athom’s attention (or interest…).
My internet was down but my Wifi fine
I can confirm this doesnt work:
“Controlling your home with the Homey Smartphone App while you’re on the same WiiFi network”
both mobile phone and homey were working fine, and on the same wifi SSID
the homey app was unreachable
Same situation for me.
Internet connexion is down.
Same wifi network.
No Access to the App.
Big disapointment as this was à Key factor to chose Homey among other interesting options.
While reading this topic I do feel tricked/fooled by untrue commercial speech.
I’m starting to re-think my choice.
If someone from Athom is reading this ; now is a good time to make things right about this.
Should change this year.
Please forward your issue to firstname.lastname@example.org. Athom will only “read” the forum for feature requests, not for support requests. And your issue is (IMO) a bug.
And it has been since feb '19 and probably earlier. And a very annoying and critical one at that.
I turned away from homey a long time ago, and honestly, I never looked back. They might have some niche features that others don’t have. But the lack of communication, the lack of support (besides a forum with more then a few entitled pricks), and just the simple knowledge that my stuff just works, whenever I want it to, made me never regret that decison. Seeing this old issue still come up, makes me sad and happy at the same time.
Sorry @Laurent_N, I do hope you have more luck and enjoyment with your HomeyTM