Homey Community Forum

Links: Athom websites and user accounts

Links: Athom websites and user accounts

The Community:
You! Me! We! people all over the World (from the first Kickstarter release) and to reach these people a big part of the Community and on Slack is in English.

For an overview of other Homey Communities see:

For the bug tracking system (Github) and Chat (Slack) you need to create a separate account (username/password) if you wish to participate with the community.

The Store (WebShop), your Homey, the App Store, the mobile App (on Android or Apple iOS ) and even this Community https://community.athom.com/ work with one Athom Account (created at https://accounts.athom.com).
You should create separate accounts for all family members using a mobile device.

Status of Athom’s Cloud Infrastructure
To check if everything at Athom’s cloud is running smooth, before asking for help if one of the functions (fe App Store, Setup, Speech to Text, Alexa, etc.) suddenly doesn’t work. If Status isn’t [Operational] for one of them Athom employees are already informed, investigating or working on a solution.

The Community Forum (Where you are Probably reading this)
For All your questions regarding Homey and Domotica to the Community!

Updates of Homey software
Default Homey installs the latest updates automatically, Fixes for reported issues and small updates are reported here:

Reporting Bugs about Homey and Homey’s Apps
Athom uses a ticket registration system on https://support.athom.com
If you cant find your answer there you can send them the support request using

Reporting Bugs for Developers in the Web-API SDK or Homey Apps SDK
For Developers Athom created two Issue Trackers on Github:

If you would like to participate in reporting Bugs you should create a account at GitHub by Signing up here
please read the FAQ section about creating usefull Bug reports and Feature Requests

Athoms Slack channels
Athom uses Slack as a chat channel with the community. Get your invite by entering your email address here and register for an Slack account. Login and join the conversation here:

Request to Add support for NEW Features and NEW Devices
Athom uses some Google forms,
Request for support of new feature can be done in the form:

Request for support of new devices can be done in the form:

Depending on many factors (popularity, availability of API’s and documentation , resources (time) needed, etc.) Athom will possibly add a feature cq create an App to support the requested devices.

Developer Documentation and Tools for Homey
If you want to read anything about how to program Apps for Homey or use the Web API:

Athom Alpha Tester Program
The purpose of this program is to give developers a chance to adjust their Apps to the latest firmware, before the firmware is released. It is important to be aware of the fact that the updates you will be receiving are very experimental, receive very limited QA testing and can possibly brick your Homey. Therefore it is not recommended to use the AATP updates on a Homey that you are heavily dependent on. It is always possible to unsubscribe from this channel and revert back to the Experimental channel.

Forum Discussion
Initial Discussion created by @Dijker
Ask any Moderator or me to add/update/correct this Discussion.

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For developers (ToBeCompeted!!)

Some special links for Homey Developers:

For Homey apps the SVGs for the pairing can be requested here:

an Athom employee will create them for you

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