Loqed app

I recently got 2 loqed locks

I notice that the status is not always properly updated within homey
Example I manually turn the knob to open the door, the lock within homey remains locked.
also once the evening flow to lock doors did not start at 1 lock

is this a known

I do not use this app but have you tried to reinstall the app?
There is also testversion that is updated to sdk version 3.0
test version