I am a new user of Homey. Running on new device on version 2.0.2.
I’ve added already some devices more or less only Neo Coolcam devices plus few Heiman smoke sensors. The pairing of the devices went smoothly and many of the devices are paired just fine still, but the range of the devices seams to vary very much.
The devices are all but one battery devices, the exception is the beforementioned, Neo wall switch.
The siren from Neo keeps the pairing to downstairs in concrete building over, 10 meters.
Next to the siren downstairs is a 240V powered Neo Smart wall sensor. I can “Send basic ON” and off requests getting positive feedback.
Other devices, downstairs are not connecting at all.
Despite various attempts it seams that no mesh network is building up. All devices are linked with Homey directly as “Coordinator”.
I have woken them up e.g. door sensor with three pushes. Batteries out for couple of hours… I have tried to bring the Homey downstairs and moved it back up.
I have tried to send Heal commands to the power connected Neo wall touch button, but they have not been acknowledged.
ps. that device nr. 5 “Skynjari neo” is listed as offline, but it is working just fine, well connected and reporting.