Homey Community Forum

Netatmo doorbell doesn’t trigger flow

Hi there. Since 2 weeks I have the Netatmo doorbell installed. Of course I connected it to Homey. I created a simple flow that plays a sound over my Sonos speakers. The flow worked perfectly when the doorbell is rang. However, since a couple of days the flow doesn’t respond when the bell is rang. The flow works fine (logically) when I just test it.

What changed. Homey installed their latest update. I had to disconnect the doorbell and reconnected it. I have the latest versions of the apps. I tried to repair the connection. What could be the issue here.

That means the flow isn’t triggered by the Netatmo app (testing a flow skips the trigger and executes just the AND/OR and THEN parts of a flow). Since the app is developed by Athom, you can try and send a support e-mail to support@athom.com

Thanks Robert! Much appreciated!!