New homey connection


I just got homey and I cannot connected to wifi. I followed the instructions, I have tried from android mobile and laptop. No luck.
What shall I do


Plz tell us what steps u took and where it goes wrong. With like errors or where ur stuck. Be as precise as u can be so u can get better help.


Hello Thank you
After I went to I connect my wifi to the homey setup then the browser went automatically to select my wifi. After selecting I put password and press connect. Homey starts to blink blue then after a while it says ( sorry I culd not connect to this wifi ) then it goes back again to the start page


And the WiFi is 2.4 ghz and ur sure the pass is correct ofc?


Yes 2.4


Looks to me that Homey setup is not done yet.
The WiFi network of Homey (HomeySetup-2975F9) should not be there anymore me guess?


Since its not connecting to my router it’s staying with all the available wifi. So after homey says it cannot connect my mobile automatically connect to my wifi



Quit the mobile and fire up a desktop/laptop with the Chrome browser.


I tried. Same thing


Have you tried doing the setup with the homey next to your wireless router?


No I didn’t I will try that


Thank a lot for the tip. It worked :blush: