Homey Community

Not possible to heal Z-Wave devices?


#1

When I try a “Heal” in developer.athom.com on a Z-Wave device, the feedback is always “REQUEST_NEIGHBOR_UPDATE_FAILED” after a set period of seconds.

Heal is done on both devices I have a good connection with and devices that seems to be out of reach. Even if I move the latter next to Homey it still will not “heal” and sends the same error message.

Does heal work for anyone or is it broken?


#2

Healing is only possible for 230V powered devices.
At battery powered devices it won’t work


#3

Okay, good to know. Thanks Canedje!


#4

Mains powered devices heal.

However, you can also heal battery powered devices if you wake them up manually first and then click quickly on the Heal button. I do this with all my Fibaro motion, door/window, flood sensors, Aeotec door/window, wallmotes etc.
Make sure you heal them while keeping them in the final position, no point to heal while close to Homey and then move them away afterwards.


#5

I didn’t know. Thanks for the information.