Homey Community Forum

Osram plug activated or deactivated randomly

Hello,

I have multiple Osram plugs.
Some are included into flows.
I have the problem that the « Osram lightify » application is activating / deactivating my plugs randomly outside the flows

Is anyone facing the same problem ?
What would be the fix ?

Kind regards,
Luca

Hi Luca,
you don’t need the Osram app for your plugs. These things can only be on and off anyway. You can register them in Homey as a generic Zigbee device. They work as better as with the app.

Thanks for your advise.

I tried with the plug causing me the more problems (un pair and pair again the plug).
I did it using the standard Zigbee option but unfortunately, the plug has been added as an Osram plug.
I recreated the flow and will keep an eye on it to see how it behave.

That’s weird that the plug is added automatically to the Osram app and even more weird the strange behavior.

If it doesn’t work, I will check if I can de-install the Osram app and reinstall all the devices as standard Zigbee devices. Unless someone has some other idea.

Kr,
Luca

You have to do this: Remove the plug from Homey. Deactivate the Homey Osram app. Teach-in the plug. Now it should be recognized as a generic device. Then reactivate the Osram app.