Also, which might account for the recent problems: on newer Android devices (and in a beta Homey android app) there has been some trouble with location services only being allowed while Homey app is in the foreground. These should be fixed now, but permissions may not be set correctly now.
So, here’s my list of things (not to) do to keep things running smoothly.
For all house members check the following:
- Location services for the Homey app should be allowed, even when Homey runs in the background.
- Mobile data should be turned on.
- GPS should be set to accurate (using wifi to improve quality).
- Check Homey location services are set to on for the phone you use every day.
- Turn off Homey location services on ALL other mobile devices such as iPads, or they will send word that you are home when you are not.
- Turn off Battery optimization for the app on Android. Don’t allow the app to be killed when not used for a while, because it won’t be able to send the location updates.
- Avoid killing apps (and thus also the Homey app) manually on both Android and IOS. Allow the OS to do this when needed. If you kill the app yourself, you force the OS to reload it to send location updates anyway. If it does, you waste energy, if it doesn’t your location is less accurate.
Life360 has a way longer, more detailed list to help you with the most common causes, most of which apply similarly to the Homey apps:
ps. I make an exception to manually killing the Homey iPad app. It seems to slow down significantly over time, leading me to think it has a severe memory leak. I kill that one all the time