Hello,
My homey has started acting up since a day or 2. I noticed that the led ring was off, which is on after sunrise, and several flow had not started. After opening the app the message on the screen was: homey is offline.
I pulled the plug and waited. This time I could get in the app, but all Xiaomi zigbee devices had the circling “loading” emblem. My fibaro and shelly devices were fine. The log showed the mosquito app logging unavailable and available serveral times an hour so I removed it. But to no avail.
I have to note that none of my Xiaomi zigbee devices are activated by automation flows, but are mostly trigger devices (switch, cube)
After a little while (minutes) I tried to use a device but got a red ring. Now all my devices had the loading emblem. I looked for a solution via Google and found that setting up the device again should help, and I could save the data. So I turned homey over, setup the network again, and kept my data. But no success.
I keep getting messages in the app, sometimes telling me there is a network problem, sometimes it’s showing “unknown error”. Sometimes devices start working for a while but after a short period of time it all just shuts down again.
Additional information:
I have homey for more than a year, mostly problem free.
Homey is up to date.
The network is fine, I’m using it all the time and I haven’t added any devices to it at least for 30 days. Also the devices connected to homey have been working for some time now. Nothing was recently added.
Homey is quite close to the router, and has also not been moved recently.
Is there anyone who can tell me what the next step is? I would rather not do a factory reset, because I will lose my flows and devices.
If you require any more information before you can help me, tell me!
Gr,
Jeroen
