Repair request Homey

Dear all,
please who can help me to get my Homey repaired. I have tried eveything I know.
Last thing I hav tried was to get the default loaded but this fails half way.
I get everytime the RED Led ring, and Homey ask again please go to setup.athom.com.
I have followed this procudure many times.
From the white ring pulsing I get blue when connecting to Wifi and than red again.

Is there an other way to try it?
Can I send my Homey for repair?

Txs, I have power on my Homey but do you think it can matters?
By the way do you know how I can contact Homey supprt?
I looked for it but could not find it.

txs again. I sure will try to replace the usb adapter.
I bought is straight from Athom long time ago and since than they have changed the way to contact.
But will investigate.

Just a simple e-mail to support@athom.com still does work.

Txs, is Fanny that thuis email address can’t Be Find that easy.

Hi Roy, I Changed the USB adapter and the Homey is Stabel.
I only have to make all my flows Again.
It did nog reload with my existing flows.
Txs for your help.