Homey Community Forum

Retry - Retry - Retry - Connect! (Android App)

#1

I wonder if I am alone in this, but lately (last month or so) the app needs about 2 or 3 retry’s to connect to the Homey.

I am using the homey app on an Android phone (Samsung Note 9) and running latest version of Homey 2.0.5-rc.5
This has been the case for the last few versions, not in the very beginning of v2.

I just wondered if anyone else is experiencing the same, thx!

3 Likes
#2

Exactly the same here: usually I need to retry once or twice before it connects.

#3

Also on a Android Sytze?

Thanks for the reply, means I dont have to buy new wifi AP’s :blush:

#4

I notice the same thing, but usually only 2 re-connects, not always though.
Mostly when connected through 4G.

Homey 2.04
Samsung S9 Android Pie
App 2.1.0.271

#5

I have this problem too, on iOS.

#6

This is an Homey firmware issue. I have this exact same thing since 2.0.4 if i recall correctly. The main cause of this is memory usage of Homey and a reboot can solve it for a few days.

#7

I don’t agree it’s since 2.0.4 and that it’s caused by memory usage. I have a perfectly healthy memory usage but have these connection problems since day 1 on V2, in my opinion it’s a cloud connection issue. (btw, iOS here)

1 Like
#8

I got the exact same thing.

Samsung note 9

#9

+1

#10

Mine too has been happening since v2 was released.

#11

Same here since a few updates back (ios)

#12

Yes, here as well. I think it is when it switches from Home to Cloud connection and vice versa.

2 Likes
#13

Yep, a Samsung S8 with Android 9. Both on wifi and on 4G.

#14

Me too , on ios.

#15

Athom knows about this and working on it,

#16

Same here. Samsung S9 with Android 9.
Always 3 retries, then it connects.

#17

Same issue here since a few days. Note 8 and Homey 2.0.4. Both on wlan and 4G. A bit annoying I must say.
Now I have done a work around with creating flows that starts from IFTT and virtual buttons widget. Don’t need to start homey for my most used switches…

#18

What changed since a few days? New hardware, new firmware, new router?

#19

Same hear. Samsung S8 android 9

#20

Samsung S7 Android 8.
Both on Wifi and 4g