I’ve looked at the Diagnostics Report, nothing out of the ordinary there.
Could you try making a new flow, adding the same flow card and let me know what happens when it’s added, does it show any location information?
Could you also try this in a regular flow and share the result?
How many locations have you setup in your Ring account?
Added setting to Cameras to enable/disable motion detection
Added setting to Cameras and Doorbells to configure the motion timeout
Added new App Store images
Added new device icons
In this version I’ve added the setting to enable or disable the motion detection to Ring Camera devices such as the Ring Doorbells have. I’ve also added a setting to the Doorbells and Camera’s so you can configure your desired motion timeout just like most dedicated motion sensors have.
I’ve also updated the App Store to some more recent versions of the Ring Chime and Ring Stick Up Camera series. The device icons are also replaced by more recent version, thanks to Ivo from Athom for creating them.
Hi I have the same above mentioned problem with the modes. Since the update to .6. Tried creating a new flow that is triggered by the mode change. And then checks what is the current mode.
It both does not get triggered. But when manually testing the flow it can’t read what the current mode is.
Hi @DaneedeKruyff, I sent you a diagnostic report earlier this week just after somebody rang the doorbell. I have an “issue” where a flow is started twice when the general alarm went off:
I will add an extra push notification now to see if it’s just the timeline that is being duplicated or if it really is the flow itself. There’s no other flow with the same starter running.
PS: the response of the app is still way better than it was on the previous versions. I even hear my Homey before I hear my Chime now
I’ve checked your report, it shows just 3 ‘ding’ events as they are called by Ring and al 3 are on different days. When the ding event is received by the app the generic_alarm on the device is enabled which results in triggering the built in flowcard you use in the flow. I don’t understand how this flow can be triggered twice in short succesion because the flowcard should only trigger on a state change.
I think you should report this at Athom as this is a builtin flow trigger card.
I’ll rebuild it first with an advanced flow, it’s still the same flow as from the very beginning years ago. That’ll probably be what they are going to say anyway…
But it’s the correct trigger right?
Motion detection is also much faster, great job on the new communication method
No, that is and will not be possible unfortunately.
There are many reasens, the app uses a settingspage which is not allowed by Athom on Homey Cloud, Athom will only allow apps from certified developers for Homey Cloud are the most important ones.
I have the ring doorbell pro, it worked perfectly, but now the general alarm no longer comes through in homey, I test the flows, everything also works, the photo is retrieved and displayed.
How can i solved this?
Thanks in advance.
Just looked at the Diagnostics Report, I see a normal startup and your Doorbell and Chime are found and you’re succesfully authenticated at Ring. After that I see nothing else in the log to my surprise. How long did you wait between restarting the app and ringing the Doorbell?
If you waited less than a minute please repeat it and wait a bit longer before ringing the Doorbell.
If you waited longer, could you please try to recreate the flow that handles the ringing of the Doorbell.
When that doesn’t work, please remove the Doorbell from Homey and add it new and re-add the trigger card to the flow for ringing the Doorbell.
Looked at the log, again the normal startup and after that I see the retrieval of the screenshot.
It looks like somehow your Doorbell isn’t subscribed too, but in the current version that’s something that isn’t logged so hard to test.
Are you able to install the app using the CLI as described here: [HOW TO] CLI install method?
If not I will try to get some more logging in the app to check the relevant settings.
Btw, could you check the settings for your Doorbell in the Ring app, ‘RING-MELDINGEN’ should be enabled (try toggling if off-on and test the ringing again)