My Homey early 2018 is stuck and is not having a good time. It has been stuck on a solid red ring for 2 days now. Not sure if it happened after an update or not. It was NOT previously upgraded to v2.0, and I have been using the Homey (legacy) app to control it. I suspect it has been upgraded to v2.0 now automatically.
Anyways, this has been my troubleshooting so far:
I have tried about 6 legitimate PTPs (for 15 min power off - 45 min wait) with different 5V-adapters ranging from 2.1A to 3A.
When it is stuck long enough, I try to put it in recovery mode. This works well enough, however it does not count down, I just hold it upside down and suddenly the unit says “Hi, I’m Homey. Go to setup.athom.com” (and the pulses yellow).
I have tried both the setup through the browser, and the setup through the app. I am able to connect to WiFi (the ring pulses blue until it successfully connects which both turns the ring green and I get a voice confirmation). Then the ring turns yellow (the app says that its “Checking Homeys view of the world” or something) and then it stays on “Please wait - Homey is rebooting” - Video for 5-7 minutes before it gets stuck with a red solid ring forever.
This is 2nd real significant instability issue I have had (after the power plug just died for no reason some other time). I would really like to not factory reset, but seems like the last thing to try. I have about 30-40 devices, and probably around 100 flows.