Homey Community Forum

Tado thermostat and radiators give white screen after opening in Homey app


#1

Hi all,

My Tado thermostat and radiators are still visible in Homey app, but after clicking I get a white screen and the app crashes. My Homey, the app and the Tado app are on last version.

Any other having same bug?

Rebooted Homey and rebooted the Tado app, without luck.

Bart


#2

Yep here too, reported it also. Maybe you can that Also. That wat they know it is not just me.


#3

You may try deleting and re-installing the Athom-app on your phone. Might help…


#4

Also reported it to Athom


#5

Just got a message that they are working on it


#6

Please install the newest beta (3.0.3) of the Tado app to resolve this issue :slight_smile: (https://apps.athom.com/app/com.tado)


#8

Same here…thought it was just me again
Never a boring day in Guinea pig land :partying_face:

Edit: interesting find: Insights seems to still track the temperature changes whilst the app only produces the white screen


#9

This indeed also worked for me, thanks


#10

I have installed the beta yesterday because I had the same problems. Until now no problems.


#11

Warm water does not function. When you lower it from 55 celsius towards 40 celsius you can’t go back