Homey Community Forum

Unifi Protect not working with latest firmware

Since the last update of Ubiquity Unifi Cloud Key the Unifi Protect app has stopped working.

The app returns an error not_found in its settings.
Tried both port 7443 and 443.

Any suggestions?

Fyi there is also a problem with the Ubiquity Unifi Network app.

[quote=“pennybridge, post:1, topic:42055”]
Fyi there is also a problem with the Ubiquity Unifi Network app.
[/quote] I had the same issue. Try to remove the app and reinstall it. You can search and find the cloud key after this action.

I encounter the same problem for the cloud key. Maybe because of 2 factor authentication. Hope someone knows a solution!

With 2FA enabled it won’t work. For the unifi app, lots of info in its own topic.

I was able to solve it yesterday finally!

You should never disable 2FA!

Just create a local user. I also had to reinstall the app as mentioned above.

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