Waiting for confirmation

I send an invitation to my girlfriend, she clicked on the link to be added. She created an athom but her status is ’ waiting for confirmation ’

When loggin into the homey app she can see the Homey but she can’t access devices. It just takes her to a white spinning wheel.

What is going wrong here?

5 posts were merged into an existing topic: Help! Trouble adding a new user

Merged and Closed as we ar not going to discuss in two discussions about one issue…