Homey Community

Wrong Username shown after homey-login


#1

Hello,
i changed my username but in the desktop-app and in the web-app the wrong username still appears.
I try to reinstall de desktop app but the wrong username is still shown.

if i connected to my homey the wrong username is shown in the right side. but before i choose" my homey", the new username is shown correct above the homey icon and in the right side.

so what can i do? :slight_smile:

all the best


#2

Welcome Itchy,

This is a community forum and your posts, questions and suggestions will not be read by Athom. You can read more about this here Welcome to the forum.

For support, first have a look at https://support.athom.com and if you cant find an answer there then you can send a message direct to Athom by emailing support@athom.com


#3

Hi Jamie,

okay sorry i will contact the support directly. thanks!


#4

if it is interesting for someone. ->
the support writes “this is a known bug and will be resolved with the version 2.0 of the homey firmware”.