Zigbee add new device turns blank screen


#1

Hi,

When i want to add a zigbee device, it first comes with a blank screen saying, follow instructions, then after a few seconds it comes with a blank screen add Zigbee device. But there is nothing on the screen. Only thing to do is press the x button.

I allready reset my zigbee network (ps this is the first time i want to use zigbee)
And my homey updates are up to date.

Anyone having the same problem or does anyone have a solution?

Thnks in advance


#2

And you did install the correct app?


#3

This happens with the zigbee setup from homey itself and also with the kaku trust zigbee app


#4

I’m having the same issue. Can’t delete or add zigbee devices, both give a blank screen. The zigbee network also has a reset button, but I really don’t want to add all my devices again.
Anyone been able to solve this?


#5

I was able to add my zigbee device via the Homey software on windows, but not via the web interface.