@johan_bendz i have bough Zigbee Rotary Dimmer Switches, but the app canāt find the dimmers.
If i use an app from an other brand, the they will connect, but as unknown device.
Is there a solution, or is it that iām missing somthing?
Hi @Rens, can you please post what data you get from the device when it is added as a generic device?
(device settings on the device)
When trying to add the device using the idino app, are you asked to enter a code?
Hi Johan,
When connecting no question for a password.
It just keep searching when using the Idinio app.
This is info of the device when added as an universal device:
Hi @johan_bendz, I have two Z-wave Foot dimmers. On both I regularly experience the connection between Homey and the dimmers are lost. Could it be app related as it happens to both devices?
An observation from when I added the devices, a code is requested. I havenāt found a code on the device or box. So I just entered all zeroās. The device is added and works for some time.
After a while (hours or 2-3 days max), the device doesnāt respond to Homey and returns a timeout. A PtP on the Idinioās makes them responding again (for a while).
What Iāve tried so far (without luck):
moved the devices further and closer to Homey
re-included the devices
a PtP on Homey
I havenāt found a pattern yet.
I do see the received and transmit data is very large compared to other Z-wave devices I have. Also the Tx-errors is 31% for the one that is reachable. One device I reset last night, is now again unreachable and is showing 86% Tx errors.
I would expect the nodes to have a direct route as both are in line-of-sight and approximately 2-3m from Homey
Is this something that could be app related? Is it something you could help troubleshout?
In parallel Iām sending an email to Idinio. It still may be hardware.
Hi @molensky, thanks for the information. I was not aware of this issue, will have a look at it.
Can you please send a crash report from the app after restarting Homey or the app and then using the units a few times.
Hi again @molensky.
From what I can see in the log itās not an app issue, rather an communication issue.
i canāt see why this happens, it could be that the devices have lost āconnectionā to Homey (did Homey receive an firmware update?). If so you might need to pair the device again.
Iām sorry for the trouble but if you are able to re-pair one unit we would get a better understanding of the problem.
When you change the 0 by āSetting the delay time when load is turned offā then you canāt get it back to 0. The minimum input is 1 but the real minimum input is 0. And I hate the delay.
You can get it back with raw inputs but it wonāt change in de app. Only with a hard reset itās back to 0.
I just started using my homey Pro and i bought multiple idinio z wave cord dimmers however one of the refuses to complete the exclusion step in the homey app. I already had the idinio cord dimmer replaced but it still does not want to conplete the exclusion step. The dimmer does blick purple but the homey does not find it. I already send a diagnostics report to athom but they responded i had to contact you.