[APP][Pro] Netgear Router - Network control, Presence detection, Energy monitoring

Apps
, , ,
264

Ok thx. Can you please create an issue on Github with the compatibility test output (under app settings).
For now you can disable the firmware check in the router device settings.

265

Added to Github as requested.

1 Like
266

can you clairify?

268

Thx 4 the link Roy. Just to add that for a netgear router 30s PTP is enough. No need to stay 10min without internet :wink:

1 Like
269

Hi,

For 2 days application cannot connect to router

I have restarted the router change password, but not work

2020-05-03 16:29:04 [err] [ManagerDrivers] [netgear] [0] Error: Failed to login at NetgearRouter.login (/node_modules/netgear/netgear.js:230:25) at at process._tickCallback (internal/process/next_tick.js:189:7)
2020-05-03 16:29:01 [netgear] [0] Logging in
2020-05-03 16:29:01 [netgear] [0] Device Access Control could not be enabled
2020-05-03 16:28:58 [netgear] [0] Access control enable requested
2020-05-03 16:28:58 [netgear] [0] Traffic meter could not be enabled
2020-05-03 16:28:55 [netgear] [0] Traffic meter enable requested
2020-05-03 16:28:55 [netgear] [0] retrieving knownDevices from persistent storage
2020-05-03 16:28:55 [netgear] [0] device init: R7000 id: 44596B7A700E5
2020-05-03 16:28:51 [log] [MyApp] test ready
2020-05-03 16:28:27 [log] [MyApp] Retrieving known devices list
2020-05-03 16:27:55 [netgear] [0] watchdog triggered, restarting Homey device now
2020-05-03 16:27:17 [log] [MyApp] Router compatibility test started
2020-05-03 16:26:58 [err] [ManagerDrivers] [netgear] [0] DevicePoll Failed to login
2020-05-03 16:26:55 [netgear] [0] Logging in
2020-05-03 16:26:50 [log] [MyApp] Router discovery started
2020-05-03 16:25:58 [err] [ManagerDrivers] [netgear] [0] DevicePoll Failed to login

Any idea ?

Thanks

270

I have a R7000 here also without issue. I assume you did not just reboot, but did a full PTP?

271

Hi, whats a full PTP ?

I have this issue only when i have upgraded my router in last firmware version. 1.0.9

272

https://community.homey.app/t/netgear-router-app-network-control-presence-detection-energy-monitoring/2259/267?u=gruijter

273

Hi,

After ptp same problem, on my netgear Nighthawk r7000, if i restart it, it works for few hours and i dont know why the authentication crash again.

274

The same here, after PTP I got about 12 hours of data from my r7000p, after that I got an authentication error till the next PTP of the router. Restarting homey doesn’t solve the problem, therefore I believe the router is the problem.

275

Yes, it seems that the more recent Netgear firmware releases have become more unstable concerning the SOAP interface (which is what the Homey app uses). You could downgrade your firmware, but I would not advise to do so because older firmware will have more security issues.

If you use these settings, the SOAP interface seems to remain somewhat stable for the R7000:

20200517_114112
20200517_1141121080×1544 204 KB

276

Have the R8000P and had to downgrade to 1.1.4.6 to work, stay away from new firmware upgrades, if it is not broken, do not fix it.

Also have an R7000, but that one has expressvpn firmware, so no issue for Netgear app. Version 1.0.7.12 is known to be most stable.

277

The latest firmware on my R9000 causes it to start dropping connections after a day until eventually nothing works. Rebooting at midnight kind of solved that but then I would sometimes get duplicate IP address handed out because the DHCP is also reset so it looses track.
The presence detection started to fail about a year ago after a firmware update as it would decide that devices were offline even though they were still being used.
So I have decided to cut my losses and dump Netgear as they seem to have completely lost the way.
I now have a Draytek router and it’s like my broadband has been upgraded but I do miss the features of this app.

278

Seems your lease time could have Ben lowered to solve the dhcp faults. Setting the lease time to 1,hr should have helped

279

It would have reduced the overlap but not completely solved it.
I also had ‘fixed’ IPs based on MAC but it wouldn’t even honour that in the last few updates. I wish I had kept a copy of the original firmware as that worked well. But when you see a long list of security fixes you feel the update is essential.
But the point I was trying to make was Robin’s app is great but Netgear have messed it up.

280

New version 3.2.0 is available as test:

  • Netgear package 4.1.0.
  • Message queueing and rate limiting.
  • onInit stability improvements.
281

These settings seam to have made the difference, got 5 days of data till now :smiley:

1 Like
282

@Gruijter Thanks for your continuous work!

I noticed my router had a new firmware update that came out in the last few days. I read that downgrading the firmware might fix issues, but before I gave that a shot I upgraded to see if that would fix the issues I was having.

Either all that was needed was a restart of the router or Homey, but after the firmware update and suggested settings above, it seems to work on my R8000. Granted, it hasn’t been more than 30 minutes, but I’m hopeful :slight_smile:

Let me know if you need testers for R8000.

1 Like
283

Here is recent information on a newly discovered vulnerability that hits most Netgear routers:

https://kb.netgear.com/000061982/Security-Advisory-for-Multiple-Vulnerabilities-on-Some-Routers-Mobile-Routers-Modems-Gateways-and-Extenders

284

Hi,

I have an Orbi RBR50 running on Firmware Version V2.5.1.16 and I’m unable to add new connected device. This worked before but not anymore :frowning: I tried to PTP on Homey and Router but this didn’t solve the problem. Any sugestions what might cause this and how to solve?