Homey Community

Homey don't speak anymore


#1

Homey suddenly don;t speak anymore…
The orange led ring is coming up, but no sound/ Speach.
I did a PtP for about 10 minutes, it started up with a red ring at the end.
After that everythng at Homey is still working, except the sound from Homey
I did a reset from the system page after that.
Now Homey started up without a redring.
The orange “speach” ledring shows up, but still no speach

Any Ideas?


#2

Turn back on the volume?


#3

Good idea :sunglasses:
I did make a flow to turn back volume (Both mainvolume and music volume) to 100%
In de setting page the volume says both 100%
No result, No speach
I did as test add a external speaker and tested again
At speak there was a very soft noise ending with a non stopping very anoing high tone.

More ideas?


#4

Get a new power unit. Sounds like a broken adapter. Get one with at least 2A and test plz.


#5

Tested.
The same result.
Homey working okay, no speach.

Looks like Homey (speach generator?) is broken.:disappointed_relieved:
Or is that software?

Then its strange that external speaker is also not working.

Edit:
I did add, after changing power plug, the external speaker again.
Now I did understand with a hugh amount off noise the tekst.
So there is some difference between the powerplugs?:roll_eyes:


#6

Maybe try another one?


#7

Another power plug
Including new cable.
Same result
Homey working fine, no speach.

I did send a mail to Athom


#8

And no need to ask for the minimum of 2.0A aye?
Hope u can fix this soon.


#9

Yep I used a 2.0 A and 2.5A adapter.
I also hope fixing doesn’t mean to reinstall everything, because thats not possible :hushed:

Is resetting Homey by turning upside down an option?


#10

All is possible, not gonna be nice tho!


#11

Impossible for me, I installed some fibaro’s not able to reach anymore or to reset if necessary
Is restting Homey by turning upside down an option?


#12

Can hardly imagine that it would help but it won’t do any harm as long as u choose to keep data. Worth a shot!


#13

Scaring, but I will do a try


#14

A recovery didn’t work
I will wait the answer of Athom.

recovery was a quess, because I didn’t hear the count down :sweat_smile:


#15

Must say i never heard the countdown before. And did some recovery’s in the past.
Glad the rest is working normal because the answer to ur mail will not be before monday.


#16

Thanks for the help.
The rest is working fine, only speach isn’t working
Also Sonos sounds are working okay


#17

Athom thinks it is a hardware problem.
I did send it to Athom for repair.
Unfortunatly I couldnt find the invoice anymore so it will not be repaired on warranty.
The maximum repair time is two weeks. So I hope it will be returned before christmass.

Terrible to switch everything by hand again :scream: :disappointed_relieved: