Homey Community

Homey shows a white light and beeps continuously


#1

My homey started acting funny, it did not recognize switches etc and when used with the Iphone app, it stated it was offline. LED working fine and showing the spectrum light.

I then decided to reboot the device to make it work and connect to wifi again but when it came on, the LED is solid white and it continuously beeps in a high pitched tone.

It does not seem to work to re-set to factory by turning it upside down.

Any ideas ?


#2

Pull the Plug,
Search for another 5Volt 2000mA or more USB Adapter an test that. Probably a faulty power Adapter.

2100 mA or 2.5 A also good. as long as it is USB (and thus 5 Volt ).

If that fixes it, send an e-mail to support with your Homey Account.


Homey continously flashing orange light, white light, orange light, white light
#3

Thanks, I will try that as soon as possible, unfortunately not until Friday week and report back, in the meantime the homey is switched off :slight_smile:


#4

I have now been able to test the Homey with a new power source and that fixed the problem.
It is the original homey power supply that is faulty.

thanks for your help!
with best regards,
Nils