Homey Community Forum

Ikea Tradfri app shows red triangles at pair page


#1

Today after 6 weeks at the repair shop I did receive a new Homey.
My settings are lost (more then 200 flows and about 50 devices!) and I was forced to go to V2.0. where I hated to make flows on my mobile.
So I’m very happy now.:rage::rage::rage::face_with_symbols_over_mouth::face_with_symbols_over_mouth::rage::rage:

I am now trying to reconnect my devices. First Neo coolcam that worked fine.
Now I do try to install Ikea Tradfri LED bulbs.
I installed the Ikea Tradfri app.
But now at the pairing page all pairing devices are showing a red triangle and I’m not able to install My 5 bulbs?

Any ideas?


#2

I assume you resetted these by turning these on and off seven times?


#3

No I’m talkig abuot the pairing page itself. I can not select any of the bulbs to pair.


#4

What does the status of the zigbee-chip on https://developer.athom.com/tools/zigbee say?


#5

This:

I hope the Zigbee is not broken

I see the same at Xiaomi.
It looks like Zigbee is not working indeed


#6

It actually says nothing!
It looks like back to the repair shop unless there is something Athom can do remotely login into your Homey. If that’s the case, then a sad one.


#7

I had the very same behavior once. A PTP solves it.
Can u try to PTP and see if it’s solved for u also?


#8

I did already yesterday.
No effect