Homey Community Forum

Neo Coolcam PIR - can't save settings


Hi, I have a Neo Coolcam PIR. It looks like v2, however Homey detected it as v1.

Generally it works fine, however I cannot save Advanced Settings - whenever I try to save them, it keeps spinning around, and finally ends with red error message “Settings could not be saved (Error: Times out after 30000 ms)”

Is there anything I can do?


Try to wake-up the device just before changing the settings.


By wake up you mean make it detect some movement? Well I tried it - not working.


Nope wake-up = 3times press the button


Wake up = 1 press
Exclude/include = 3 press


Same goes for the Neo sensors!


Thank you! Waking up the device helped, I was able to save my settings.