Homey Community Forum

Neo Coolcam single switch would not include

When I try to include the Neo Coolcam single switch homey gives me a message that including has failed.


2020-03-19T13:39:35.962Z Command[78] start: removeNode
2020-03-19T13:39:35.975Z Command[78] status: removeNode, status: REMOVE_NODE_STATUS_LEARN_READY
2020-03-19T13:39:38.001Z Command[78] status: removeNode, status: REMOVE_NODE_STATUS_NODE_FOUND
2020-03-19T13:39:38.720Z Command[78] status: removeNode, status: REMOVE_NODE_STATUS_REMOVING_SLAVE
2020-03-19T13:39:38.726Z Command[78] status: removeNode, status: REMOVE_NODE_STATUS_DONE
2020-03-19T13:39:38.730Z Command[78] end: removeNode
2020-03-19T13:39:38.742Z Command[79] start: addNode
2020-03-19T13:39:38.753Z Command[79] status: addNode, status: ADD_NODE_STATUS_LEARN_READY
2020-03-19T13:39:44.123Z Command[79] status: addNode, status: ADD_NODE_STATUS_NODE_FOUND
2020-03-19T13:39:48.742Z Command[79] status: addNode, status: ADD_NODE_STATUS_FAILED
2020-03-19T13:39:48.743Z ProcessAddNode[58]: Error: ADD_NODE_STATUS_FAILED
2020-03-19T13:39:48.747Z Command[79] end: addNode
2020-03-19T13:39:50.343Z Command[80] start: addNodeAbort
2020-03-19T13:39:50.344Z Command[80] end: addNodeAbort

Anyone else has the same problem? Home is like 1 meter away from the switch.

Keep the Device and Homey closer to each other, like less then 10 cm, and try again.