Homey Community Forum

Presence triggers when app is opened

#1

Hi, presence only triggers when I open the app.
So if I arrive at home nothing is happening until i open the app on the phone, then I get the message “usewr arrived at home” same when I leave home. Is this something that will be fixed in the feature?
Yes settings privacy enable home/away is on.

Thanks

#2

https://community.athom.com/search?q=Presence%20app%20open

known issue, the app gets closed in your phone to save energy probably…

#3

That depends on the OS, on iOS that is not an issue.
I can force close all apps and presence detection keeps working for them, except for the Homey V2 app. To stay close to home, even the Homey V1 app does that without a problem.

#4

Well, using the latest version of iOS and Homey I need to state that the issue occurs here as well. All the time.
Perhaps it’s really something in the (missing?) background communication between iOS and the App… :thinking:

#5

Today a new version (2.6.1) of the iOS app is published in TestFlight, containing improvements for presence detection based on the user’s location

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I hope this fixes the issue, it would make me very happy!

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