Homey Community Forum

Unable to connect to Homey using app

Hello, I’ve received my Homey a few hours ago, plug it using provided cables, and installed the homey app on my oneplus 3 android phone. I’ve connected to the HomeySetup-0XXXXX wifi and… Homey application is unable to connect, try again. :sleepy: I’ve rebooted the homey / app / phone several times, no way. I’m a little bit confused, any help ?:slightly_smiling_face:

A few things you could try:

Thx, it works with another android phone => strange
Thanks for your help!

That’s strange, perhaps the other android phone was running on an outdated android version? Glad to hear it works

Android 9

Are you able to use the OnePlus 3 with the app now Homey is set up?