A word on this issue from creative director Emile @ Slack Homey channel
Original post:
Not good…
Suddenly I had to login to mobile app, which resulted in a ‘frozen’ login screen, and 2 unmanageable Homeys.
So far for “you can use the Pro 2019 up until 2 weeks without internet” (told to me by support)?
When I checked https://status.athom.com, it showed this long list:
I’ve got the same but when I click my devices I can still control them. The homey pro is also still doing what it needs to do. I guess support wil soon fix the server issue.
Thanks
Jo
Completely dead here, can’t access from app or web.
I can connect from the iPhone but not from the iPad. Same app version 8.0.1 same WIFI network. That is odd.
Take a look here: Homey not working at all, servers offline - Questions & Help - Homey Community Forum
Same here. Can’t connect via web or mobile.
Second time in a fairly short period of time unfortunately.
Same here. Some stuff does seem to be working. For example, my automated lights will switch on. That is through a Z-Wave sensor it detects movement and switches on a Zigbee light.
Not too happy with this!
Tonight, my lights had problems to turn off. I started to investigate what’s going on.
It came out finally that the issue is with Homey servers. It’s weird because I always thought that my system is working offline, without need of any external cloud service.
I was wrong.
Today homey.app website returns 502 Bad Gateway error:
I also couldn’t login through app. Splash screen was displayed about 10 seconds, then loading screen appeared, but nothing happened:
Developer tools are also not working:
Homey status page also confirms the issue:
How does this relate to the slogan on the Homey home page?
Is there a way to be completely independent from Homey’s external servers?
The same in Germany
Same problem over here
Same here. App on the phone and local website just load indefinitely. During one attempt in the app I got a 502 error but nothing since.
None, as this test apparently proves.
My Pro 2019 should be manageable up to 2 weeks without internet, according to Support, but now I can’t even login.
2019 Pro here, everything down except for my Aqara motion sensor and a Shelly plug in my bathroom that turns on my light…
And my cat just trew up on my carpet, nothing to do with Homey as far as i know…
No mention of servers being offline, but cannot login to my Homey. Had this issue yesterday as well.
Restarted my Homey 3 times this morning. Restarted my home network. But it turns out to be a global problem.
No. “Everything local” is a lie.
Yeah, marketing has won, once again, the LOCAL thing is a bulls…t
Hi there,
Since last night (at least) I cannot log in into Homey! Not on de web version nor on the mobile app version. Not via iPhone, Android, Chrome, safari… Not in Pro 23, not in Homey 16-19… Not in Pro early 19…
What is happening? Anyone? Is my account hacked or something, or is something wrong @Athom…
Please share if you experience the same.
Thx, Michel
Please search the forum first.
